Shipping:

Enjoy free shipping within Canada on orders over $100. For orders under $100, we will calculate shipping fees at checkout based on your location.

We process and ship all orders within 1-3 business days. Delivery times may vary depending on your location and chosen shipping method.

Returns:

We want you to love your purchase. If you are not satisfied, you can return your item within 7 days of receiving it.

To be eligible for a return:

• The item must remain unused and in its original condition.
• The item must be in its original packaging.

If you return the item due to a change of mind or incorrect selection, you will be responsible for return shipping costs.

Once we receive the return and verify its condition, we will issue your refund. Please note that shipping fees are non-refundable.

If we made a mistake with your order (e.g., incorrect or damaged item), we will cover the return shipping costs and offer a full refund or replacement.

For return inquiries, please contact our customer service team at [your contact email] with your order number and reason for return.

Thank you for shopping at Joyoustation!